Forum Discussion

Pat_Pierce's avatar
Pat_Pierce
Copper Contributor
Nov 15, 2019

update password prompt when using PIN on website after login

I login to  USAA.com. Next asked for PIN on website. Credential Manager prompt appears with "Update Password" prompt. Two days ago, I could not get the prompt to close since I usually see the option ...
ttsoldier's avatar
ttsoldier
Brass Contributor
Jan 25, 2021

any feedback on this? :cry:

ttsoldier's avatar
ttsoldier
Brass Contributor
Feb 04, 2021

I mean.. Can this even be looked into? It's so irritating. 

  • Alexandra-R's avatar
    Alexandra-R
    Former Employee
    Feb 04, 2021

    Hi ttsoldier, sorry for the delay here. I've flagged this to the team to take a closer look. When you're seeing issues in the browser, it's best to submit feedback via Edge's "…" menu in the top right > Help and feedback > Send feedback, check the box to include diagnostic data and detail what you are seeing. This allows our team to look into it directly. 

     

    Thanks!

    -Alex

    • ttsoldier's avatar
      ttsoldier
      Brass Contributor
      Feb 04, 2021

      Alexandra-R  Thank you for the response. I did also submit feedback via Edge.

      • ttsoldier's avatar
        ttsoldier
        Brass Contributor
        Apr 14, 2021
        This is still an issue and I wonder if it will ever be fixed. It's so annoying.

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