Forum Discussion
Unable to sign in to desktop computer
I synched my desktop with my phone and now I cannot sign in. I have Edge installed now and use Google plus the windows 10. I can't get to my home page because none of my passwords are accepted. Can so...
normally don't you have a reset password option ? (have you tried the password of your microsoft account on windows ?)
I have tried every password I have. None of my passwords are accepted.
I see
https://answers.microsoft.com/en-us/windows/forum/windows_10-security/how-to-reset-recover-microsoft-account/d941da9f-e4d0-4451-ad5e-3bd114a7fc53?auth=1
Please see the following thread, please try the recovery form and enter as much details as possible
Please go to live.com and enter email on another computer or phone.
Press reset password and you will get this, if you have two factor auntehicion, you can reset your password if you put a phone number or a secondary email.
If you can't it is best if you can do the recovery form and they will get back to you as soon as possible.
Since you wouldn't want to reset your computer.
You're welcome , hope it helps and have a great day 🙂
Shawn
- Thank you Shawn....I have done everything asked but I have a local email that is not recognized by Microsoft.
- I see, is this local email provider a trusted email provider? It would be best to contact them since it seems that your account isn't registered with Microsoft. Are you sure it is an Outlook account and not a Google Account. Or is their own mail service and you are using the Outlook app not the service