Forum Discussion
hheardlucas
Jan 23, 2021Brass Contributor
Unable to sign in to desktop computer
I synched my desktop with my phone and now I cannot sign in. I have Edge installed now and use Google plus the windows 10. I can't get to my home page because none of my passwords are accepted. Can so...
Deleted
Jan 23, 2021Hello,
Are you referring to can't sign into Microsoft Edge or Windows?
Are you referring to can't sign into Microsoft Edge or Windows?
hheardlucas
Jan 23, 2021Brass Contributor
At start up....I cannot get past the sign in with a password or pin
So is this windows or Microsoft edge?
So is this windows or Microsoft edge?
- WittycatJan 23, 2021Steel Contributornormally don't you have a reset password option ? (have you tried the password of your microsoft account on windows ?)
- hheardlucasJan 23, 2021Brass ContributorI have a local internet provider and all email is with them. I use Outlook. The funny thing is Microsoft on line is not recognizing my email address
- DeletedJan 23, 2021So you are saying that you are not using a email with @live.com or @hotmail.com or @outlook.com but under another domain? It is best if you can't chat with support is to call Microsoft Support.
1 (800) 933-4750
Here is the phone number, please always be take cuation when giving personal information over the phone,
Thank you
Shawn
- hheardlucasJan 23, 2021Brass ContributorI have tried every password I have. None of my passwords are accepted.
- DeletedJan 23, 2021
I see
Please see the following thread, please try the recovery form and enter as much details as possible
Please go to live.com and enter email on another computer or phone.
Press reset password and you will get this, if you have two factor auntehicion, you can reset your password if you put a phone number or a secondary email.
If you can't it is best if you can do the recovery form and they will get back to you as soon as possible.
Since you wouldn't want to reset your computer.
You're welcome , hope it helps and have a great day 🙂
Shawn
- hheardlucasJan 23, 2021Brass ContributorIn order to reset your password you need to know your pin and i dont know my pin.
- DeletedJan 23, 2021Hi Hheardlucas, I was meaning you use another device to reset the Microsoft Password. Like another computer or phone and using the security code options to reset using a SMS code or soemthing.
- DeletedJan 23, 2021That is Windows
To best help you, it is best if you can contact Microsfot Support to fix it if this is urgent.
support.microsoft.com/contactus- hheardlucasJan 23, 2021Brass ContributorI took your advice and completed the form and was hopeful. Then got a message that There was a problem and to try again later. I need to take it in to a pro.
- DeletedJan 23, 2021I see, there seems to be issues with the server, it would be the best option since of all the attempts that you shouldn't continue since it may lock down your account. Best option now is to Call or chat with a Microsfot Suppport to try to gain back your account