Forum Discussion
Unable to show or export passwords
I am on Edge Version 90.0.818.46.
Using the show password or export passwords buttons brings up the Windows Security popup on which I can enter my password/pin. Whether I enter my pin or password the popup stays open for about 1-2 seconds and then closes without edge doing anything. It is as if the security input crashes. This delay of closing also happens when i click on close or cancel. See attached video.
What i have tried so far:
I have cleared my edge account and cleared the browser, entirely. (as can be seen from the video as well)
I have run a repair on edge.
I have restarted the windows credentials service.
Restarted my pc many times.
What else can I do to fix this issue?
Thank you
7 Replies
- Hi For me it works, but I would never export the password? Disconnection probably results from an improperly configured connection to the security server - if you have Edge synchronised with your Microsoft account and you use - not a local account, only the Windows Hello application may not work - it is worth analysing whether you use a VPN?
- I only wanted to export the passwords because I wasnt able to show them. I do sometimes use a vpn and always have, but it's generally disconnected.
Yes, Windows Hello PIN is configured and windows is linked by my microsoft account. The pin is what I use to unlock my pc and also always used to show the password on edge.
I just remembered some (maybe) related information. I have recently upgraded the hardware on this machine and had to re-activate windows using the "replaced hardware" option. Since then I have been unable to use the show password feature. (Might be a coincidence though)
