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duquocminhquan's avatar
duquocminhquan
Brass Contributor
May 10, 2019
Solved

Touchpad scrolling trouble

Hello everyone, I have the Ms Edge Dev with lastest version installed on May 10th. Since some nearest versions which I do not remember, I've faced some troubles with the touchpad. When I used 2 fing...
  • Anonymous's avatar
    Anonymous
    Feb 14, 2020

    Hi all,

    Thanks for taking the time to let us know about this. In case you didn't see the update in our separate discussion for this, the feature PM addressed it here and gave some insights.

     

    Hopefully that helps!

     

    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge

davequail's avatar
davequail
Iron Contributor
May 10, 2019
I have tried this with the Touchpad (Synaptics) on my device on Edge Chromium Version 76.0.154.0 (Official build) canary (64-bit), and all works as expected. Scrolling is smooth with 2 fingers, and the pointer remains visible all the time. When I touch the Pad with one finger thereafter to move the mouse it moves as expected and does not do a Right-click Context Menu action. May I suggest you open your Touchpad settings and reset all to default and try again? Close Edge Chromium before you reset the settings and then re-open it to test.
  • amswitzer's avatar
    amswitzer
    Brass Contributor
    Nov 09, 2019
    The may have resolved your issue, but the rest of us have tried everything and it does not resolve it. MS has indicated they are currently investigating this bug so even they recognize it as something that users cannot fix. AND, if if was a Touchpad misconfiguration issue that could be resolved by resetting it, then we would be seeing the same behaviour in all apps and other browsers, and we do not. This is an Edge issue that cannot be fixed by the user.
  • duquocminhquan's avatar
    duquocminhquan
    Brass Contributor
    May 16, 2019

    davequail I just want to share with you that I've found the solution for my problem. This evening I've had some troubles with the projector when I was trying to connect by the HDMI port. After that I realized the Intel Graphic Driver is not working correctly on my Windows 10 Insider Build. I then tried to reinstall it manually with the driver downloaded from Intel's site. Now my touchpad's working perfectly again. So may be the display driver is still a cons in Windows 10 Insider, I think. Btw, thank you for your support.

  • duquocminhquan's avatar
    duquocminhquan
    Brass Contributor
    May 12, 2019

    davequail Thanks you for your suggestion. I have tried to reinstall the latest Synaptic Driver but the problem still happens. It only disturbs me in Edge. On other applications it works well. I really don't know how to get rid of it

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