Forum Discussion
duquocminhquan
May 10, 2019Brass Contributor
Touchpad scrolling trouble
Hello everyone, I have the Ms Edge Dev with lastest version installed on May 10th. Since some nearest versions which I do not remember, I've faced some troubles with the touchpad. When I used 2 fing...
- DeletedFeb 14, 2020
Hi all,
Thanks for taking the time to let us know about this. In case you didn't see the update in our separate discussion for this, the feature PM addressed it here and gave some insights.
Hopefully that helps!
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
amswitzer
Dec 23, 2019Brass Contributor
I think I found a temporary workaround, although it does involve deactivating two-finger taps on your TouchPad.
1) For HP Envy laptops, downgrade to device driver 13.3.31.31 dated 2017-08-16 as found on the HP supports and downloads site. Make sure you enter your laptop serial number or let the HP software scan your computer to ensure you're directed to drivers which are correct for your model.
2) Turn off two finger taps.
Turning off two finger taps means you lose that functionality across all of the apps, but for me, it has resolved the issue with the alternate menu constantly popping-up.
amswitzer
Dec 25, 2019Brass Contributor
More info:
I've been able to resolve the issue and I thought this information would assist you. I stopped it in Edge Dev by rolling back the Synpatics TouchPad drivers to version 19.3.31.31 (found on the HP Support Website) and disabling two-finger tapping, which normally brings up the alternate menu. Today, Windows Update updated the driver to version 19.5.10.75. When the driver updated, the problem returned to Edge Dev. I was able to fix it again by rolling back the driver through the Properties tab of the Device Manager for the TouchPad. There is clearly some issue in version 19.5.10.75 which is causing this problem, but causing it only in Edge Dev/Beta/Canary but not in any other browser or app.