Top Feedback Summary for January 28

Hi ikjadoon 

I am a program manager that works on history sync and I can empathize with your frustration. We, too, are upset that we must push out our shipping date. We also feel the move is necessary to ship a quality product. Sync is an important experience to get right. It has been no simple task, and we are working hard to make it great. We really appreciate that you have tested Edge and have shared feedback. We take customer feedback seriously and value your comments.

To speak more specifically, history sync is something we have been working on since we began the Chromium initiative. It is actually the most complex item we are syncing. While we use much of the Chromium code base, we have done a lot of work to ensure our experiences connect smoothly with Microsoft services. Sometimes this involves re-architecting Chromium code to better fit within the Microsoft ecosystem. History syncing has fallen into this bucket. We tried (for quite a while) to make it work with the existing code and protocols, but have decided we need a different approach better suited to our backend services. This ultimately provides a better experience for our users.

So all in all, I wanted to acknowledge your frustration and let you know we really care about doing this right and making Edge a great product. I also wanted to reiterate that we value your feedback and appreciate how engaged you are on this forum.