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hazem-gamall's avatar
hazem-gamall
Copper Contributor
Apr 24, 2023

The official place to report bugs

I am a user of the beta version of Edge on Linux. From time to time, I encounter bugs that I’d like to report. After some searching, this forum is the closest I have found to a bug tracker. So I was wondering whether there’s a dedicated place for reporting bugs or should I just post here?

56 Replies

  • TEREALBABYGATES's avatar
    TEREALBABYGATES
    Copper Contributor

    hazem-gamall so the big I found is in the external hard drives let's say I donload a game on my xbox then I bring it to a different one then download it again but don't finish I the download it glitchs the one on my xbox so I can't play

  • zguzman1795's avatar
    zguzman1795
    Copper Contributor
    After installing the new excel updates -- Aug 15, 2023 -- I am unable to open my excel file. It says "Excel cannot open the file 'budget 9.xlsx' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file."
  • Xgenei's avatar
    Xgenei
    Copper Contributor

    WINDOWS 11 VIRTUAL DESKTOP MANAGER QUITS WORKING

     

    It basically refuses to come up. Neither the Win-Tab shortcut nor the Task Bar button work. 

     

    Since the last update (Version 10.0.22621 Build 22621) I have been unable to use the Virtual Desktop Manager reliably. I haven't done full troubleshooting yet. I decided to post first.

     

    I did basic troubleshooting and am about to repeat that and take notes for the bug report.

     

    SPECIFIC SYMPTOMS:

    • The VD MANAGER broke immediately following the Update..
    • Restarting Windows Explorer with Task Manager, and Rebooting my system will make it work again temporarily.
    • As soon as I try to work within the manager it starts to glitch, freezes, recovers, but in another couple of minutes will not respond / come up again..

     

    MY CONFIGURATION (This was working fine for months)

    • My system resources are fine - demand is very low.
    • I have 17 desktops, all of them have the same background. No other customization.
    • I have several apps on all VD's, and several on a unique VD. EXCEPT:
    • I have about 26 FireFox windows distributed across most of the 17 VD's.
    • The memory and CPU use for that is minimal because all tabs are frequently streamed to bookmarks and the tabs are automatically unloaded every 15 minutes.

     

    I am about to try it without Firefox running so I'll be back.

     

    •  
    • Xgenei's avatar
      Xgenei
      Copper Contributor
      So yes, Firefox sets it off. I discovered the Feedback Hub App (which doesn't show up searching for keywords like Support or Bug - as usual - hope AI helps.) And I filed a report. I'm still stewing on my best approach - but this platform is not solid enough to serve as a business platform, much less to build anything with it. Same old story. I may reboot DexPot and keep that configuration set to minimally complex.
  • chxrlotte_xo's avatar
    chxrlotte_xo
    Iron Contributor

    hazem-gamall 

    1. Click on the three dots menu button.
    2. Go to Help and feedback.
    3. Click on Send feedback.
    4. Fill out the form, being sure to include a description of the problem, relevant URL, and any screenshots or videos.
    5. Ensure you click Allow (recommended) to send Microsoft diagnostic data if you're reporting a bug. This will help the engineering team.
    6. Click on Send.

    Hope this helps! 🙂

  • Hi, hazem-gamall 

    Of course, the most valuable thing for Team Edge is to add > diagnostic data to the feedback - only in this way you can develop a patch for all users 🙂

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    In Microsoft Edge , you may press Alt + Shift + I and it will open the feedback menu where you could fill up and share bug report. It is recommended to open it on website which might have problem (if you are reporting a problem with website).
    • poketrainerkellbell's avatar
      poketrainerkellbell
      Copper Contributor

      Reza_Ameri Co Pilot deleted my saved data for my Steam games after i asked it where it gets its data for making ai generated images.

      i asked it if it uses copywritten material and it refused to answer, disabled the conversation and said it couldnt answer me. My Desktop icons for my Steam games were gone, my saved files gone and uninstalling and reinstalling Steam did nothing. its not a Steam glitch as steam boots up fine and has all my trophies. 

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