Forum Discussion
Deleted
Apr 28, 2020Syncing Collections for Stable and Beta
UPDATE as of 5/8: In yesterday's Beta update, we turned Collections sync "On" for users that have all other sync features "On" in Settings. We respect your privacy and data collection preferences, so...
Donna2075
Jul 24, 2022Copper Contributor
Hello,
I use Edge Dev for desktop and mobile app for Android phone and tablet. Both were updated in the last week. Previous to the update, Collections were syncing well between mobile and tablet but not desktop.
However, since the last update, I'm unable to add new webpages to Collections on either mobile or tablet. (Desktop works fine). I can add a new Collection and rename it but can't add webpages to it. Sync appears to have stopped between mobile and tablet.
So I signed out and reset sync on all devices - this did not solve the problem. Then I noticed both mobile and tablet sync settings for Collections is disabled (all other sync features are enabled) - It won't let me toggle this to on. (Collections sync for desktop is switched on). When I try to enable sync for Collections the 'Last synced' time updates to the time I tap on the toggle to enable Collections sync.
I really enjoy using the Collections feature (better than 'Favourites') so I'm hoping this can be fixed to enable full use again and allow syncing with the desktop app as well.
Many thanks
Donna