Forum Discussion

onelucas's avatar
onelucas
Copper Contributor
Sep 19, 2020

Sync

I just formatted my PC, and to my surprise the edge sync did not return the correct data, but old favorites and collections, besides not appearing the extensions i used. On the smartphone the favorites and collections are correct. Is there anything I can do to solve this?

3 Replies

  • Hi,
    do you mean that you formatted your C drive, Windows installation drive, and wiped it clean?
    • onelucas's avatar
      onelucas
      Copper Contributor
      Yeah. I formatted Windows (insider) to put the latest 2004 version. However, the latest edge Settings disappeared and the previous ones appeared (such as saved passwords and favorites).
      • HotCakeX's avatar
        HotCakeX
        MVP
        Looks like Sync problems are still here. I hope someone from Edge team or support can look into your account and check what happened.