Forum Discussion
Sync stuck at "setting up sync"
relu84 Thanks for letting us know. What happens when you try it in Edge Beta?
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
I uninstalled the Canary and installed the beta - sync worked instantly after the first start up, even though I tried the beta a few weeks ago and it didn't work either.
I sort of like the "bleeding edge" of Canary, but I think I'm gonna stay on the beta for now 😉
Is there any log file that would say more about what happens when the sync fails?relu84 Great, we're glad to hear it! Good news: there are two ways to obtain a log file. The first is to submit feedback through the browser, which will generate a log.
The second is more hands-on but can be done anytime. Go to edge://sync-internals/ and click the "Data" tab in the top right, then select "Dump sync events to text." (Please be advised that the resulting file will likely include personal information.)
Hopefully that helps!
Fawkes (they/them)
Project & Community Manager - Microsoft EdgeDeleted here's my sync internals screenshot:
Seems I constantly get NETWORK_CONNECTION_UNAVAILABLE (ERR_CONNECTION_REFUSED).
edit - success! It seems the network I use at home (LTE from Polish T-Mobile) is blocking the connections for whatever reason. I started up a hotspot on my phone (Orange) and boom, synced. Is there any info I could maybe forward to my ISP and tell them to look into it and stop blocking it? 😉
