Forum Discussion
dedbhs
Apr 08, 2020Copper Contributor
Sync Not Working - Couldn't connect to the sync server. Retrying...
Under the profile tab: Not syncing - Couldn't connect to the sync server. Retrying... I've been seeing this error for a couple weeks now. This is an Office 365 G3 account, and I'm seeing the erro...
dedbhs
Apr 08, 2020Copper Contributor
Thanks, according to that documentation it should work for my account. E3=G3 aside from data storage being in GCC for G3. I had this working before just a few weeks ago, but I've changed nothing within the admin portal or Azure AD. I have Edge installed on two PCs and an iPhone, and my profile exists across all three along with synced bookmarks up until a couple weeks ago.
GoceR
Sep 28, 2020Brass Contributor
dedbhs I too have the same issue with E3 account. I am global admin as well. At first edge was syncing successfully, but a few months back stopped. Whatever I do now does not matter, it shows that message and it won't sync.
- jay_singhSep 29, 2020Brass Contributor
GoceR I have already invested tons of time fixing this by myself. At last logged a support request with MS.
- SaschaBanzApr 13, 2022Copper Contributorand do you have any feedback from the MS investigation?