Forum Discussion

Steel Contributor

Aug 22, 2019

Sync isn't working for BETA channel for me - errors

I tried turning on syncing in the Beta channel version. Initially nothing shows up to sync, but eventually Favorites will show as a slider I can turn on. Then a few hours later, I get an error in Edg...

akhator

Former Employee

Aug 24, 2019

Ed Hansberry Thanks for trying out Edge Beta. We do expect your favorites, preferences, passwords, form fill to sync when using your work account (only supported for AAD premium accounts currently). Can you please submit a feedback using in-app feedback channel so that we get the diagnostic data needed to debug this? Also it will be great if you can PM me your email address so that I can look up your feedback faster.

Thanks for helping make Edge a great browser.

Ed Hansberry

Steel Contributor

Aug 24, 2019

akhator

That explains it. We do not use ADD premium at this time. Just whatever AD is set up with a normal Office 365 work account. Nothing is connected to our on-prem AD and we don't have any premium AD licenses. I'll turn off sync to prevent the error until you support non-premium accounts. Thanks!