Forum Discussion
Sync isn't working for BETA channel for me - errors
Ed Hansberry Thanks for trying out Edge Beta. We do expect your favorites, preferences, passwords, form fill to sync when using your work account (only supported for AAD premium accounts currently). Can you please submit a feedback using in-app feedback channel so that we get the diagnostic data needed to debug this? Also it will be great if you can PM me your email address so that I can look up your feedback faster.
Thanks for helping make Edge a great browser.
- Ed HansberryJan 09, 2020Iron Contributor
akhator we are just a few days away from Edge going public, right? My browser still will not sync. I can turn sync on if I disable all sync settings, but as soon as I turn the "Favorites" slider on, it says "Not Syncing."
- akhatorJan 09, 2020Former Employee
Ed Hansberry While we are working on extending sync support to non-premium users, in the first release we will not have this ready. Check some more details around configuration needed to enable sync here - https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync
- Ed HansberryJan 09, 2020Iron Contributor
akhator I have an E3 license for myself, and oddly enough it seems to sync on the Edge client on iOS, but of course it is empty because my desktop hasn't sync'd yet.
- Ed HansberryAug 24, 2019Iron Contributor
That explains it. We do not use ADD premium at this time. Just whatever AD is set up with a normal Office 365 work account. Nothing is connected to our on-prem AD and we don't have any premium AD licenses. I'll turn off sync to prevent the error until you support non-premium accounts. Thanks!