Forum Discussion
JanOe
Aug 13, 2021Copper Contributor
Sync isn't available for this account
Hello guys, I am coming from this thread where it asks me to create a separate question if sync still does not work - Sync isn't available for this account - Microsoft Tech Community I have c...
JakeDeC
Mar 08, 2022Copper Contributor
I have been dealing with this issue for a year and have finally solved the issue and the fix is not documented anywhere that I could find, if you log out and log back into edge then go to the sync settings and make sure you have all of the toggles on except Open Tabs and History, for some reason enterprise accounts are not allowed to sync these items. Should look like:
once you have done this then hit the reset sync button, This was what solved the issue for me and a few other users in multiple different organisations.