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Sync isn’t available for this account
I think I have a strange issue with Microsoft Edge 80.0.361.54. I get an error, "Sync isn’t available for this account." when using my work account on my Windows Server 2019 servers, but using the sa...
- Thanks,
so the problem only happens on Hybrid environments where Edge doesn't use (fails to recognize) the UPN and instead uses the old fashioned down-level logon name (pre-Win 2000 era style).
Irony is that Edge on Windows Server 2019 which is newer uses the old style and on Windows server 2016 which is older uses the new UPN style.
dmutsaers OK, I found the culprit. Somehow the account being used on Windows Server 2019 in the automatically created profile in Microsoft Edge is in the format "DOMAIN\Username", and not the UPN "username@domain.net". When creating a new profile with an username in the UPN format, "username@domain.net", and renaming the default Microsoft Edge profile to "Default.old" and the newly created "Profile 1" to "Default", it works.
Best regards,
Dennis
Yes that is also expected.
what is your config on Windows server 2016? is it an Azure Active directory or Hybrid config?
Edge Chromium, Chrome, Firefox, Opera etc etc, none of the browsers available in the market have the ability to use the local on-premise Active Directory to sync data.
you must be using an online account to get sync and that online account should be either Free Microsoft account OR a work Microsoft account with Enterprise State Roaming
https://docs.microsoft.com/en-us/azure/active-directory/devices/enterprise-state-roaming-enable
what is your config on Windows server 2016? is it an Azure Active directory or Hybrid config?
Edge Chromium, Chrome, Firefox, Opera etc etc, none of the browsers available in the market have the ability to use the local on-premise Active Directory to sync data.
you must be using an online account to get sync and that online account should be either Free Microsoft account OR a work Microsoft account with Enterprise State Roaming
https://docs.microsoft.com/en-us/azure/active-directory/devices/enterprise-state-roaming-enable