Forum Discussion
"Sync is not available for this account" ??
Hi, I've downloaded the "final" version of Edge Chromium (79.0.309.65). When I log into my work account, is says for a second, that the account is synchronizing, but then it says "Sync is not...
Hi,
is your computer part of an on-premise Active Directory or Azure Active Directory?
if the former, Sync won't be available.
Sync is only available for AAD work accounts (with Enterprise roaming enabled) or for Free Microsoft accounts (@outlook.com @hotmail.com @live.com etc)
if you want to see under-the-hood related settings for Sync, you can paste this into your browser address bar: edge://sync-internals/
Thanks for the link.
It says:
| Error Type | DISABLED_BY_ADMIN |
| Action | STOP_SYNC_FOR_DISABLED_ACCOUNT |
| URL | |
| Error Description | Microsoft Information Protection service is disabled
|
But I have not disabled anything.
Any idea to how enable it?
Thanks.
- Also take a look at this topic, it has an accepted answer
https://techcommunity.microsoft.com/t5/discussions/ms-edge-enterprise-account-syncing/m-p/815166 - It appears that it's disabled by your system administrator using a group policy that is rolled to all of the computers in your organization.
but just to be sure, please paste this into your browser address bar and tell me what you see:
edge://policy/