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Sync Error in Version 83.0.478.1 - We are unable to Verify your account
When trying to login to the Edge browser with my Office365 account (E3 license) I am getting the error: 'We were unable to verify your account. Please sign in for *e-mail* or cancel and try a ...
willpashley I believe we are targeting mid-July for 84 Stable. Hope this helps.
Avi Vaid Yes the e-mail address is my work account and is the correct one.
When I click 'Sign In' it comes up with:
Sorry, further update. It works ok on the Canary Version (84.0.515.0) but not on 81.0.416.72!
Avi Vaid
Microsoft
Microsoftwillpashley Thanks for the additional detail. It seems like you're running into an issue in an older build that has since been fixed. Could you try signing in on Edge Dev/Beta? When those versions make it to Stable - this issue should be resolved.
willpashley Excellent, we're glad to hear it!
Fawkes (they/them)
Program Manager & Community Manager - Microsoft EdgeI can confirm this in now fixed completely now v84 has gone live in Stable 🙂
As to the problems with collections mentioned above: This is not a sync issue but a general problem in our domain. No user can even create a collection. I suspect some Edge GPO issue and will start a new conversation for that.
Avi Vaid I had that same problem with Edge stable 83 on a single local domain joined Win8.1 machine. Other PCs in the same domain worked fine for the same user (roaming profile).
After installing Beta 84.0.522.39 login with business account was possible and sync started to work.
Only collections do not sync. Actually in the Beta I cannot even create a collection. Any idea as to why is that? I installed the Beta only on that one machine.
- Avi Vaid
willpashley I believe we are targeting mid-July for 84 Stable. Hope this helps.
Avi Vaid Checked on all and the Sync doesn't work with Beta (Version 83.0.478.37) but works on DEV (Version 84.0.516.1) and Canary (Version 84.0.521.0).
Any idea on timescales for DEV (Version 84.0.516.1) to go into Stable?
