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Sync Error in Version 83.0.478.1 - We are unable to Verify your account
When trying to login to the Edge browser with my Office365 account (E3 license) I am getting the error: 'We were unable to verify your account. Please sign in for *e-mail* or cancel and try a ...
willpashley I believe we are targeting mid-July for 84 Stable. Hope this helps.
Deleted Thanks for the response. Yes the issue still exists on the normal Edge version and also Canary.
I can confirm that:
- The user has an O365 E3 account and an Azure AD Premium P1 license.
- Azure Information Protection is activated,
- Enterprise State Roaming is activated.
What do you want info wise for the "detailed feedback through the browser, along with diagnostic data"?
willpashley Thanks for confirming. This does sound like it might be related to a known issue that the team is looking into right now.
To submit feedback and diagnostics, you can navigate through the browser's "..." menu or do Shift + Alt + I. Then check the box below:
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
Deleted Thanks I have done that. Is there something I can follow/check progress on the known issue you mention?
willpashley Good question! While there isn't a public issue tracker at this time, we've recently gotten a number of requests for one, so the team is actively investigating possible options.
In the meantime, we can help connect you with a specific issue. If you included an email address when you submitted the feedback, then you should get updates from the team at different stages of their investigation. If you didn't include one, or did and haven't gotten any emails, then feel free to send me a private message and we can discuss other options for getting you a status update.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge- I added my email address so hopefully I will get an update. Thanks for your help.