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obi55's avatar
obi55
Copper Contributor
Sep 24, 2019

Surface Pen doesn't open touch keyboard

Been happening since edge chromium was first available, currently running Edge Dev 79.0.279.0 Touch keyboard doesn't open when a text field is touched with the pen, works with a finger and touching ...
obi55's avatar
obi55
Copper Contributor
Oct 21, 2019
it happens on every text field in the browser, even the address bar, settings, etc
whether the keyboard is attached or detached
Neon01's avatar
Neon01
Iron Contributor
Oct 31, 2019

obi55 

Hi obi55,

I can confirm this issue, happens on both my machines (surface, Windows 10 v1903 & non-surface tablet with active stylus, Windows 8.1). 

Then pen doesn't fire up the virtual keyboard, neither in address-bar nor any text- or input-fields. 

And worst of all, starting with Canary v80.0.318.0, even touching with the finger to bring up the keyboard is broken now 😞

 

 

  • Grisha_L's avatar
    Grisha_L
    Former Employee
    Nov 01, 2019

    Neon01 obi55 

     

    Thanks!

    I created a bug and we'll be taking a look at it once we are done with existing commitments.

    https://bugs.chromium.org/p/chromium/issues/detail?id=1020448 

     

    FYI, the SIP showing up in response to pen/touch is expected only when there is no hardware keyboard is attached. If the keyboard is attached it is by design that the SIP would not go up.

    Neon01 I just tested touch issue on 80.0.319 Canary and the SIP shows up as expected (with no hardware keyboard attached). 

     

    • AdamZ220's avatar
      AdamZ220
      Copper Contributor
      Aug 15, 2020

      Hi Grisha_L 

       

      This problem seems had fixed on Jun 2020. But I'm still having this problem now. It happens even when I reply this message. I cannot open the virtual keyboard using Surface pen at all time, sometimes even cannot work with finger touch. It is truly annoying and makes the whole tablet idea incomplete. I am unable to do all the jobs without a physical keyboard.  

      • AdamZ220's avatar
        AdamZ220
        Copper Contributor
        Aug 16, 2020
        it seems the problem has been fixed today! that's very great!
    • tyler42's avatar
      tyler42
      Copper Contributor
      Nov 18, 2019

      Grisha_L  For users who are not on a surface and there is a keyboard attached at all times is there anything we can do?

      • Grisha_L's avatar
        Grisha_L
        Former Employee
        Jan 31, 2020

        tyler42 sorry for late reply. Currently, there is nothing that we can do. It is the os policy that we have no control over. The good news is that they are looking into ways to provide users more control of software keyboard behavior through windows settings. When it is going to be shipped though is unknown. Most likely, no sooner than in 2021.

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