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Brian Wall's avatar
Brian Wall
Copper Contributor
Jun 25, 2019

Subtitles Edge Dev

On Netflix, CC subtitles appear correctly but remain on screen until the next one, often for minutes at a time.

6 Replies

  • V-FRROME's avatar
    V-FRROME
    Former Employee
    Jun 26, 2019

    Brian Wall 

     

    Thanks for taking the time to report this issue.

     

    We are aware of this issue. It seems to be triggered more while in full screen mode also.

     

    Thanks for your patience while we take care of this issue,

    Frank

    • ms4132's avatar
      ms4132
      Iron Contributor
      Jul 29, 2019

      V-FRROME Brian Wall 

       

      I recently reported this using the smiley feedback and am still seeing this on Amazon Prime and Netflix. Some other sites don't have this issue even in full screen mode.

       

      This is still happening today on Edge canary 77.0.230.0. It does not happen on Edge Legacy.

       

      Is there any news on resolving this issue?

      • V-FRROME's avatar
        V-FRROME
        Former Employee
        Jul 29, 2019

        ms4132 


        I just tested Netflix with both Dev and Canary and did not seem to run into any issues with fullscreen or windowed with the subtitles.

         

        Are you using any extension?

         

        You might have to clear your browsing data as a possible fix, before thinking about reinstalls.

        Type this into your address bar edge://settings/clearBrowserData 

         

        Thanks,

        Frank

         

         

         

         

         

         

         

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