Forum Discussion
Michael Rennie
Jan 17, 2020Brass Contributor
Still unable to sync Edge bookmarks - frustrating
I have opened so many tickets on this and have gotten nowhere. Sync is not working on my account. Other users in my org can sync fine so I am pretty sure its an issue at the account level. The er...
spnorman2020
Sep 07, 2020Brass Contributor
Michael Rennie Deleted did you ever get a solution for this? I have the same issue with my account and the only one in our organisation as far as I've been able to determine.
Changing my AAD password as Dennis-Scherrer suggested unfortunately didn't work.
SanderSiemonsma
Sep 07, 2020Copper Contributor
spnorman2020 I had exactly the same issue. After a case with Microsoft it seemed there was corruption in my sync profile which MS only can reset. After that it works like a charm.
- spnorman2020Sep 07, 2020Brass Contributor
SanderSiemonsma what was the process you used to open the case? We have a few options open to us but would like to send it in the right direction to begin with.