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Michael Rennie's avatar
Michael Rennie
Brass Contributor
Jan 17, 2020

Still unable to sync Edge bookmarks - frustrating

I have opened so many tickets on this and have gotten nowhere. Sync is not working on my account. Other users in my org can sync fine so I am pretty sure its an issue at the account level.   The er...
Deleted's avatar
Deleted
Jan 17, 2020

Michael Rennie We're sorry to hear that you're still encountering issues with sync! Can you please confirm which version of Edge (Canary, Dev, etc.) that you're using? I will pass this on to our devs, but in the meantime, can you please confirm any troubleshooting that you've done so far?

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

  • Michael Rennie's avatar
    Michael Rennie
    Brass Contributor
    Jan 17, 2020

    Deleted I have tried all the flavors, Canary, Beta, and Tuesdays public release along with Mac and iOS.

     

    I get the same error logs across all of them. 

     

    1/17/2020, 11:44:07 AM GetUpdates Response

    Received error: SYNC_AUTH_ERROR (HTTP 401).

    I have tried signing out and in many times, wiping the profile directories, etc.

     

    It lets me sign in and even pulls down my profile picture but it just wont sync anything else.

     

    Other users in my org are able to sync. We have Enterprise roaming state set on and all of us have Azure P1 licenses

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