Forum Discussion

javiergualix's avatar
javiergualix
Copper Contributor
Jul 20, 2020

STATUS_ACCESS_VIOLATION after Edge 84 Update

Hi,   I'm receiving the error STATUS_ACCESS_VIOLATION when browsing after update to Edge 84. I'm trying to repro the issue, but it seems to happen randomly. If I hit "Refresh", the web returns to w...
BUG
Edge 84
Stable
STATUS_ACCESS_VIOLATION
cmir93's avatar
cmir93
Copper Contributor
Apr 15, 2021
Hey, I hope you get this. I have a very very similar problem to your customer. I found it to effect all chromium based applications. Chrome, discord, League of Legends game launcher. I find Status Access Violation, crashes, and video artifacts (during videos on Chrome). I have performed multiple full wipes and reinstallations of Windows 10. I have memchecked the RAM and tried each RAM stick on its own. I have replaced the motherboard. I have enabled Intel Integrated Graphics, plugged my monitor into the IO panel on the motherboard, and disabled the GPU in Device Manager (trying to isolate the issue to the GPU). I have replaced SATA cables. I have uninstalled antiviruses. NONE of these have solved anything. The only options I have left are changing the CPU and changing the boot drive.
Steves_Computer_Repair's avatar
Steves_Computer_Repair
Copper Contributor
Apr 26, 2021

cmir93

As mentioned in my update, I suspect the root cause lies in either a single or combination of motherboard components such as the chipset, audio, networking, or storage controllers and the associated firmware and drivers. My workaround was to use the conservatively developed SlimJet Chromium-based browser as well as Firefox. Alternatively, upgrading the motherboard to a newer generation platform or even an AMD-based system will most likely be the fix in this case. Just make sure you have the latest firmware and drivers installed for all the hardware components before deciding on a new motherboard which will of course require newer types of RAM and CPU.

If you have the time and patience, you could also go back and install a really old version of Windows 10, say, 1803 or 1809 and see what impact Windows 10 has had on this issue.

 

Hope that helps,

 

Steve