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Deleted's avatar
Deleted
Jan 22, 2021
Solved

Some apps get stuck in control panel

Hello,

 

Sometimes I have these PWA's and sometimes they just are stuck to the control panel. Either I reset the edge before uninstalling or such. Can't uninstall the form control panel and if try in windows settings, either crash edge or it just gives me an error.

 

This did happen when I was using edge last year but the only way to get rid of it was to uninstall edge and uninstall that app. It said something went wrong with the installation do you want to remove it? Since it was tied to that app but now that edge can't be uninstalled. I am stuck,

 

Thank you, 

Shawn

 

  • HotCakeX Yeah, we do not have any currently active bugs regarding PWAs failing to uninstall as expected now. The only risk now is potentially having old PWAs from before the bugs were fixed and those not getting updated correctly.

     

    So if you see something uninstalling incorrectly, please do file feedback - we'd like to get it looked at asap.

     

    -John

  • Use the feedback button or online form to report this problem, I've seen it and done the same
    https://www.microsoftedgeinsider.com/en-us/support

    if you want to remove them manually, search for their shortcuts and names in file explorer. Can't help beyond that. it's a problem that needs to be reported to be fixed for everyone.
    • johnjansen's avatar
      johnjansen
      Icon for Microsoft rankMicrosoft

      HotCakeX and Deleted , you may also need to delete the registry key. If you installed some apps in the Edge 85 or 86 timeframe, we did have a bug with uninstall that could possibly leave entries behind. So after deleting the shortcuts, you should also search the registry for keys containing the name of the PWA you installed. For example: Computer\HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\PackageRepository\Packages\app.starbucks.com-E712A2E4_1.0.0.1_neutral__ce1v4kad3fj6t

       

      -John

      • HotCakeX's avatar
        HotCakeX
        MVP

        johnjansen 

        thank you, now i remember i used registry at some point to get rid of the leftovers.

         

        reading your comment, I assume the problem is solved now? by that I mean I'm expecting Edge to automatically remove all installed PWAs during uninstall and don't leave them behind.

         

    • Deleted's avatar
      Deleted
      Yeah, I already reported this a year ago and that time I was with insider support that reproduced it I think. There was.s a lot of bugs when resetting or uninstalling the app after a reset or something. Some tcaused the browser to have a bad profile picture and some just not able to remove the app.
      I can't find the app in the file explorer though.

      Hope it is fixed soon,

      Thanks,

      Shawn

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