Forum Discussion

Arj2016's avatar
Arj2016
Copper Contributor
Oct 24, 2022

Save as PDF Scaling Stopped Working

Did anyone get the same issue? It was working fine before. I am switching back and forth to Google Chrome because of this issue.

 

https://ibb.co/xfsHQDF

2 Replies

  • fcouperus's avatar
    fcouperus
    Copper Contributor
    Jul 11, 2026

    You're better off using "Microsoft Print to PDF" rather than MS Edge "Save to PDF"


    Installing Microsoft Print to PDF in Windows 11/10

    Method 1: Enable via Windows Features

    1.    Press Win + R, type optionalfeatures, and press Enter.
    2.    In the Windows Features dialog, locate Microsoft Print to PDF.
    3.    If unchecked, select it and click OK to install.
    4.    If already checked, uncheck it, click OK to uninstall, then repeat steps 1–3 to reinstall.
    5.    Restart your PC and check if the printer is restored.

    Method 2: Add Manually via Add Printer Wizard

    1.    Press Win + R, type control printers, and press Enter.
    2.    Click Add a printer and select The printer that I want isn’t listed.
    3.    Choose Add a local printer and select the port FILE: (Print to File).
    4.    Under Manufacturer, select Microsoft; under Printers, select Microsoft Print to PDF.
    5.    Click Next, finish the wizard, and verify the printer appears in your list.

    Method 3: Reinstall via Command Prompt

    1.    Press Win + R, type cmd, then press Ctrl + Shift + Enter to run as administrator.
    2.    Type net stop spooler and press Enter.
    3.    Disable the feature: 

    dism /Online /Disable-Feature /FeatureName:"Printing-PrintToPDFServices-Features" /NoRestart.

    4.    Enable the feature: 

    dism /Online /Enable-Feature /FeatureName:"Printing-PrintToPDFServices-Features" /NoRestart.

    5.    Restart your PC and check the printer list.

    Method 4: Restore via PowerShell

    1.    Open PowerShell as administrator.
    2.    Disable the feature: 

    Disable-WindowsOptionalFeature -online -FeatureName Printing-PrintToPDFServices-Features.

    3.    Enable the feature: 

    Enable-WindowsOptionalFeature -online -FeatureName Printing-PrintToPDFServices-Features.

    4.    Restart if needed and verify the printer is available.

  • kimbrasilUFMG's avatar
    kimbrasilUFMG
    Copper Contributor
    Nov 03, 2022

    Arj2016 same problem here, this is making me crazy, as everytime I'm not able to scale the page, and sometimes the scale option is not present! I'd tried to disable javascript in the pages believing it was an script preventing some print changes and also removing page styles (css), no success at all.