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Gerade_Kurve's avatar
Gerade_Kurve
Copper Contributor
Dec 11, 2020

Read Aloud not working since a few weeks

Hello everyone,   I have been using Edge for pdf-files since the beginning and also the read aloud feature. However since a few updates (don't know which started it) read aloud doesn't work anymore...
HotCakeX's avatar
HotCakeX
MVP
Dec 11, 2020

Gerade_Kurve 

Hi,

I just tried using Read Aloud online voices on PDFs on Edge Version 87.0.664.60 (Official build) (64-bit) stable, it worked fine, so the problem is not universal, you could take some troubleshooting steps yourself to see if you can get it working again.

 

  1. you can try disabling your extensions in case one of them is causing conflict edge://extensions/
  2. you can reset your custom flags if you've set any of them before: edge://flags/
  3. you can try resetting Edge settings (make sure sync is enabled): edge://settings/reset

 

by the way, is your Edge/device being controlled by an organization? if that's the case they might have disabled it.

 

if none of them fixed the problem,

 you can send a feedback using the feedback button on Edge or shortcuts (alt + shift + i), and from the feedback window navigate to Attachments => recreate my problem => start recording, and then you can start read aloud on PDF, make sure it doesn't work, and then stop recording and send your feedback.

 

hope that helps

  • Gerade_Kurve's avatar
    Gerade_Kurve
    Copper Contributor
    Dec 19, 2020

    HotCakeX thank you for your possible solutions. However I have tried them all but the problem still persists. In the stable build the feature works on both my devices. I forgot to mention in my original post that the problem is in the dev branch builds. In those builds the bug has been the same through multiple updates and both devices I have. I will send feedback again using the recreation of the problem

    • HotCakeX's avatar
      HotCakeX
      MVP
      Dec 20, 2020

      Gerade_Kurve 

      Well try sending feedback using feedback button on Edge or shortcuts Alt + shift + i, from the mini window choose attachments and then recreate my problem, when it's recording try to reproduce the issue and hopefully it'll catch enough data to send with your feedback.

      if you are unable to use it (due to organization policies) you can use the online form:

      https://www.microsoftedgeinsider.com/en-us/support

       

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