Forum Discussion
dedbhs
Apr 08, 2020Copper Contributor
Sync Not Working - Couldn't connect to the sync server. Retrying...
Under the profile tab: Not syncing - Couldn't connect to the sync server. Retrying... I've been seeing this error for a couple weeks now. This is an Office 365 G3 account, and I'm seeing the erro...
GoceR
Sep 28, 2020Brass Contributor
dedbhs I too have the same issue with E3 account. I am global admin as well. At first edge was syncing successfully, but a few months back stopped. Whatever I do now does not matter, it shows that message and it won't sync.
jay_singh
Sep 29, 2020Brass Contributor
GoceR I have already invested tons of time fixing this by myself. At last logged a support request with MS.
- SaschaBanzApr 13, 2022Copper Contributorand do you have any feedback from the MS investigation?