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JohnnyGui's avatar
JohnnyGui
Brass Contributor
Nov 17, 2021

Random PWA Identity Proxy Host background crashes

Windows Reliability monitor is showing a lot of random PWA Identity Proxy Host MoAppHangs which seem to be related to Edge Chromium. They seem to randomly occur after closing Edge Chromium. Using ver...
JohnnyGui's avatar
JohnnyGui
Brass Contributor
Nov 17, 2021

Alexandra-R 

 

I found your reply in the Reddit thread, will post my answer here as well:

 

1. I'm on Windows 10 21H1 (19043.1348), another user https://www.tenforums.com/browsers-email/187175-recurrent-crashing-specific-edge-service-post2323477.html#post2323477 is having the same issue. There are also ppl on Windows 11 having the same issue shown https://www.elevenforum.com/t/pwa-identity-proxy-host-errors-in-reliability-history.2797/ . He had to disable Web Apps to solve this (I don't have this option to disable at all in the Edge "flags" link)

 

2. I think this seem to happen randomly when closing Edge but I'm not sure. Mind you it's very random and doesn't always occur.

 

3. As for the Store apps, I have the standard Microsoft Store apps along with nVidia Control Panel, Realtek Audio and Piano10 app.

 

4. I have not installed any PWA's.

johnjansen's avatar
johnjansen
Iron Contributor
Nov 18, 2021
Thanks for reporting this, JohnnyGui. I think this is a crash we are familiar with and believe we have fixed in the version 96 which should be available very soon.

If these continue after updating to 96, please let me know. Due to the somewhat random behavior, we cannot be 100% sure we fixed it completely.

-John Jansen
Engineering Manager, Edge
  • JohnnyGui's avatar
    JohnnyGui
    Brass Contributor
    Nov 26, 2021

    johnjansen 

     

    I can confirm the issue is still present in version 96.0.1054.34 just like wasago said. 

    wasago  What was the time and date of  your error?

    • johnjansen's avatar
      johnjansen
      Iron Contributor
      Nov 30, 2021
      Hey JohnnyGui, in looking at our internal data that has been sent to Microsoft, we are not seeing hits in 96, though we do see a lot in 95. I wonder if it's possible your identity_helper.exe did not update to 96 somehow. Can you confirm the version of identity_helper.exe from the Properties::Details tab?

      NOTE: This should not have a negative impact on the app usage, as it happens on exit, so it was already going away before it stopped responding.

      -John
      • JohnnyGui's avatar
        JohnnyGui
        Brass Contributor
        Jan 25, 2022

        johnjansen 


        After a long while of no crashes, it came back again. Using Edge version 97.0.1072.69 on Windows 21H2. 

         

        wasago Could you please check the Reliability monitor of the past days?

  • wasago's avatar
    wasago
    Copper Contributor
    Nov 26, 2021

    johnjansen For me error is still there showing randomly edge version 96.0.1054.34

    There was no error from 15.11 to 25.11.

    -EventData
       identity_helper.exe
       96.0.1054.34
       2010
       01d7e25386b5bfa3
       4294967295
       C:\Program Files (x86)\Microsoft\Edge\Application\96.0.1054.34\identity_helper.exe
       683d4799-44c6-4db0-ae48-eaa090b7ac9b
       Microsoft.MicrosoftEdge.Stable_96.0.1054.29_neutral__8wekyb3d8bbwe
       App
       Quiesce
       510075006900650073006300650000000000

    Binární data:

    Ve slovech

    0000: 00750051 00650069 00630073 00000065
    0010: 0000

    V bajtech

    0000: 51 00 75 00 69 00 65 00 Q.u.i.e.
    0008: 73 00 63 00 65 00 00 00 s.c.e...
    0010: 00 00 ..

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