Forum Discussion
Poor text rendering in PDFs
Thank you for the time and effort you put into reproducing this issue and sharing it with us. As Fawkes mentioned, your feedback is incredibly important to us, and we deeply apologize for the incongruent messaging you received.
After reviewing the history of your feedback, it looks like it was correctly directed to us, the PDF team. However, it seems like there was an issue during the initial review, causing us to send that second email. We take instances like this seriously, so we'll ensure it doesn't happen again. In the meantime, we're happy to confirm that your submission was so thorough and helpful, we were able to open a bug from it and prioritize it! We'll keep you updated on it
I'm happy to hear that my report made sense. Above all, thank you for your contact. I don't feel let down as before anymore.
The thing is, I enjoy helping. That part of me was yearning to help, even if it amounts to digital-legwork, and rehashing of previously stated. And so I did, but then my sense of equity was upset by that, feeling abused. Had I not had either one of those parts, I would either delete that mail immediately, or rather help-and-forget. Either way, this wouldn't come up as a problem here. I apologize for having such a personality with inner conflicts.
I wish you and the whole PDF team wonderful achievements!