Forum Discussion
MS Edge Enterprise Account Syncing
Jordan Paris So it appears that the issue is that it requires AD Premium, in particular - Enterprise State Roaming. I had two tenants, one with, one without. One worked, one didn't. I lit up AD Premium on the onr that didn't and after a little while, I was able to get it going.
akhator did something happen in Edge v81? Sync works for all users on the domain, and only stopped for one when Edge automatically upgraded to v81. Workstations that still had v80 still worked.
Michael Ries We are not expecting any regression in sync behavior with 81 build. Can you file OCV including all diagnostic data and IM me your email address? Edge 81 has been available for quite some time and we are now nearing rolling out of Edge 83.
akhator I cannot sync in Edge v83 with my M365 account on one PC, while it works on another. It says "We can't synchronize to your account since we need to confirm that it's you". edge://sync-internals/ says "EDGE_AUTH_ERROR: 3, 24, 4b0". Trying again over and over, deleting the profile (primary), going for a second profile, un- and reinstalling Edge - nothing helps. My M365 account uses MFA via Auth-app. It has both landline and mobile phone numbers filled in.
Teams login on both machines is fine.
Both PCs are Win 8.1 machines locally AD joined, Windows login with the same roaming AD account. Tenant was M365 Business Basic now upgraded to Business Premium. The difference is that on the erroneous PC I had signed in to Edge vSeventysomething with my local AD account while being on M365 Business Basic (not really knowing what I was doing). So I suppose there is sth wrotten deep down in the user profile. For that reason after uninstalling Edge I deleted the Edge folder in AppData but obviously that was not the cure.
What can be done?
