Forum Discussion
MS Edge Enterprise Account Syncing
Jordan Paris So it appears that the issue is that it requires AD Premium, in particular - Enterprise State Roaming. I had two tenants, one with, one without. One worked, one didn't. I lit up AD Premium on the onr that didn't and after a little while, I was able to get it going.
Michael Rennie and this is with the New Edge browser that the rest of your ORG can log into and sync fine with ?
One of my sys admin and myself are testing it out before deploying to the rest of the ORG. But we both are having this sync issue with our work accounts. So as of now, we will not be deploying it out until we can figure this out.
Kirby Stuart akhator I'm in a similar situation. Myself and about 5 other coworkers are using it before we roll it out org wide and replace Chrome/IE/Old Edge. However the sync isn't working for all of us and we have a lot of users who float between different computers, so that's very important feature for us to have working consistently.
I'm pretty sure this back-end problem is mine too. We have to pay $500 to fix a problem with Azure AD??? That's pretty crazy.
- Hey everyone apparently there was a bug in the June 2019 Edge beta 77 that lost your encryption key forever if you tried to sync. You have to request a purge of your Edge cloud server data to fix it. I just opened my case with Microsoft to start the process. Hopefully that goes smoothly and fixes things. FYI... I had to purchase a $499 single incident support plan from Microsoft commercial business support to submit the case.
