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ratchetsup's avatar
ratchetsup
Brass Contributor
Jan 22, 2022

Edge painfully slow to load save file and download dialog box

Hello having issues last few days with dialog box appearing super slow when saving images or any file. No issues in Firefox or Chrome, cleared all my data, cookies, cache. Thanks
ThisIsSuchAPain20's avatar
ThisIsSuchAPain20
Copper Contributor
Jan 25, 2022
I DO NOT have Malwarbytes installed, never have - this is NOT my issue
Alexandra-R's avatar
Alexandra-R
Former Employee
Jan 25, 2022
Are you by chance using another antivirus extension that might be interacting with the browser in the same way as MBAM Browser Guard?
  • jlombard111's avatar
    jlombard111
    Copper Contributor
    Jul 29, 2022
    Alexandra,
    Has there been a definitive answer/resolution to this issue. I have the exact same problem.
    I am running Edge version 103.0.1264.71 64bit. It is impacting 285 PC's. We do not experience it with Chrome or IE. I have completely uninstalled and ran McAfee's clean up wizard. I created an OU in AD and blocked all group policy inheritance. Still no good.

    Please advise.

    Thank you,
    John
    • Tinzou's avatar
      Tinzou
      Copper Contributor
      Aug 29, 2022

      jlombard111 

      Hi Everyone

      I opened a case with Microsoft Support because the workaround using the "NewSmartScreenLibraryEnabled" is said to be deprecated in Edge v105.

      Last Friday I got the latest update on the case:

       

      "We're in the final stages of testing and validation.  The NewSmartScreenLibrary policy is still available and will remain available until we're confident the issue has been resolved. 

      Please update the Edge version to 104.0.1293.70 and test without the workarounds and check if the issue is resolved."

       

      104.0.1293.70 has been released in stable channel last Thursday.

      I updated to this version and deleted the "NewSmartScreenLibraryEnabled" GPO Setting.

      The issue actually seems to be resolved! 🙂

  • Anonymous's avatar
    Anonymous
    Jan 25, 2022

    Alexandra-R 

    Yes, of course, but if the problem occurs in other browsers, the scale of the error is large and may affect many users - not everyone sees this discussion.
    The slowdown is often due to an unfinished Windows update , it is simply necessary to restart the computer.
    Do you have any other ideas to fix it?

    • Samman01's avatar
      Samman01
      Copper Contributor
      Mar 25, 2022
      I did do the malwarebytes update mention in this stream. Will see if that corrects my issue. Thanks

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