Forum Discussion
Edge painfully slow to load save file and download dialog box
Hello having issues last few days with dialog box appearing super slow when saving images or any file. No issues in Firefox or Chrome, cleared all my data, cookies, cache. Thanks
I've opened a support ticked with Malwarebytes describing what I've found.
I am impressed with Malwarebytes support. I received a response to my support ticket in less than 12 hours with fix. The fix worked for me. I've copied the response from Malwarebytes below.
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Julia (Support)
Jan 25, 2022, 5:23 PST
Hello kakselsen and welcome to the Malwarebytes Consumer Helpdesk. My name is Julia and I'll be assisting you today with your request for assistance ( ticket number 3721972)
Our apologies for the inconvenience this has caused. A hotfix was released to resolve this issue, please update Malwarebytes Browser Guard:
Open Malwarebytes Browser Guard icon in Chrome
Click the 3 vertical dots in Malwarebytes Browser Guard
Select 'Support'
Click 'Check for Updates'
Note: If you do not see the Blue M at the upper right of the browser then click on the puzzle looking icon and look for Malwarebytes BrowserGuard in the menu that opens - click on the pin symbol to move the Browser Guard to be visible at all times.
-----------------------------------------
Julia (Support)
Jan 25, 2022, 5:23 PST
Hello kakselsen and welcome to the Malwarebytes Consumer Helpdesk. My name is Julia and I'll be assisting you today with your request for assistance ( ticket number 3721972)
Our apologies for the inconvenience this has caused. A hotfix was released to resolve this issue, please update Malwarebytes Browser Guard:
Open Malwarebytes Browser Guard icon in Chrome
Click the 3 vertical dots in Malwarebytes Browser Guard
Select 'Support'
Click 'Check for Updates'
Note: If you do not see the Blue M at the upper right of the browser then click on the puzzle looking icon and look for Malwarebytes BrowserGuard in the menu that opens - click on the pin symbol to move the Browser Guard to be visible at all times.
- Thanks for this, worked great after updating with those instructions!
