Forum Discussion
Discord screen share freezes when Edge open
I've noticed several reports stating the Discord screenshare function stops updating frames when the Edge browser is open (ex. https://www.reddit.com/r/discordapp/comments/kfcskx/screen_share_conflic...
Thanks, josh_bodner.
Here's a user video that demonstrates the behavior. It appears around the 13:30 mark where the game capture just stops. The user demonstrates closing the Edge browser will resolve the capture issue, and when reopening Edge the problem returns. They then close it again and capture works. Finally opening Chrome to demonstrate no problems and that it's Edge specific.
https://youtu.be/J11pzsY2EFk?t=805
Here's a user video that demonstrates the behavior. It appears around the 13:30 mark where the game capture just stops. The user demonstrates closing the Edge browser will resolve the capture issue, and when reopening Edge the problem returns. They then close it again and capture works. Finally opening Chrome to demonstrate no problems and that it's Edge specific.
https://youtu.be/J11pzsY2EFk?t=805
It looks like, in that video, it's only a single application that's being shared, and the team is curious if the same thing will happen if the entire screen is shared in Discord instead of just a single application. Apparently those two different modes use completely different window capture methods, so figuring out if only one method triggers this behavior would greatly help narrow down where the problem is.
- Thanks, josh_bodner. I'll see if the user can reproduce it sharing the screen. They did try with and without the new Discord Windows capture API while app sharing, which didn't help.
- josh_bodner, the user cannot reproduce the issue when sharing the whole screen, but mentioned performance is poor while doing so compared to app capture.
- josh_bodner, any leads on the investigation? This seems to be happening with the Windows Capture API and frames just stop reporting after some time.