Forum Discussion

Brass Contributor

Nov 17, 2021

Random PWA Identity Proxy Host background crashes

Windows Reliability monitor is showing a lot of random PWA Identity Proxy Host MoAppHangs which seem to be related to Edge Chromium. They seem to randomly occur after closing Edge Chromium. Using ver...

Alexandra-R

Bronze Contributor

Nov 17, 2021

Hey there OP! Feel free to respond on your other thread, but pasting this here in case anyone not caught in that one finds this and is seeing these crashes.

What version of Windows are you on, and are you interacting with Edge before you see these errors or are they somewhat 'random'? Have you installed any apps from the Microsoft Store, or have you installed any websites as PWAs prior to seeing this?

Alex Rowell (she/her)
Community Manager - Microsoft Edge
Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge

JohnnyGui

Brass Contributor

Nov 17, 2021

Alexandra-R

I found your reply in the Reddit thread, will post my answer here as well:

1. I'm on Windows 10 21H1 (19043.1348), another user https://www.tenforums.com/browsers-email/187175-recurrent-crashing-specific-edge-service-post2323477.html#post2323477 is having the same issue. There are also ppl on Windows 11 having the same issue shown https://www.elevenforum.com/t/pwa-identity-proxy-host-errors-in-reliability-history.2797/ . He had to disable Web Apps to solve this (I don't have this option to disable at all in the Edge "flags" link)

2. I think this seem to happen randomly when closing Edge but I'm not sure. Mind you it's very random and doesn't always occur.

3. As for the Store apps, I have the standard Microsoft Store apps along with nVidia Control Panel, Realtek Audio and Piano10 app.

4. I have not installed any PWA's.

johnjansen
Iron Contributor
Nov 18, 2021
Thanks for reporting this, JohnnyGui. I think this is a crash we are familiar with and believe we have fixed in the version 96 which should be available very soon.

If these continue after updating to 96, please let me know. Due to the somewhat random behavior, we cannot be 100% sure we fixed it completely.

-John Jansen
Engineering Manager, Edge
- JohnnyGui
  Brass Contributor
  Nov 26, 2021
  johnjansen
  
  I can confirm the issue is still present in version 96.0.1054.34 just like wasago said.
  wasago What was the time and date of your error?
  - johnjansen
    Iron Contributor
    Nov 30, 2021
    Hey JohnnyGui, in looking at our internal data that has been sent to Microsoft, we are not seeing hits in 96, though we do see a lot in 95. I wonder if it's possible your identity_helper.exe did not update to 96 somehow. Can you confirm the version of identity_helper.exe from the Properties::Details tab?
    
    NOTE: This should not have a negative impact on the app usage, as it happens on exit, so it was already going away before it stopped responding.
    
    -John
- wasago
  Copper Contributor
  Nov 26, 2021
  johnjansen For me error is still there showing randomly edge version 96.0.1054.34
  There was no error from 15.11 to 25.11.
  - EventData
  identity_helper.exe
  96.0.1054.34
  2010
  01d7e25386b5bfa3
  4294967295
  C:\Program Files (x86)\Microsoft\Edge\Application\96.0.1054.34\identity_helper.exe
  683d4799-44c6-4db0-ae48-eaa090b7ac9b
  Microsoft.MicrosoftEdge.Stable_96.0.1054.29_neutral__8wekyb3d8bbwe
  App
  Quiesce
  510075006900650073006300650000000000
  Binární data:
  Ve slovech
  0000: 00750051 00650069 00630073 00000065
  0010: 0000
  V bajtech
  0000: 51 00 75 00 69 00 65 00 Q.u.i.e.
  0008: 73 00 63 00 65 00 00 00 s.c.e...
  0010: 00 00 ..