Forum Discussion
vista_fan89
Jan 09, 2021Iron Contributor
Profile image is no longer showing after refreshing Windows 10
I had an issue and needed to refresh Windows, however, after reinstalling Edge and signing in with my Hotmail account, my profile image is not showing anymore. This is happening with all channels tha...
HotCakeX
Jan 09, 2021MVP
Hi,
make sure Edge is fully closed and then delete "User Data" folder from here
"C:\Users\UserName\AppData\Local\Microsoft\Edge\User Data"
replace UserName with your own Windows username.
after that reopen Edge, you might have to sign in again, hopefully it will fix it.
make sure Edge is fully closed and then delete "User Data" folder from here
"C:\Users\UserName\AppData\Local\Microsoft\Edge\User Data"
replace UserName with your own Windows username.
after that reopen Edge, you might have to sign in again, hopefully it will fix it.
vista_fan89
Jan 11, 2021Iron Contributor
HotCakeX Unfortunately that didn't work. I don't know if something got corrupted after the refresh, this was not supposed to happen.
- HotCakeXJan 11, 2021MVPYes it's not supposed to happen, well you can file a feedback from inside Edge browser about this issue, hopefully it will capture additional diagnostic data that will help find the root of this problem.
I wonder what will happen if you try to change your MSFT account picture from Edge or website, it might trigger it to refresh.- vista_fan89Jan 27, 2021Iron Contributor
HotCakeX I sent a feedback, and after a few updates, my profile image is now showing again, but only on Canary build. I'll send a feedback within stable channel and hope the issue is fixed on it as well, thank you for the support.
- HotCakeXJan 27, 2021MVPAnytime!