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AndiRobinson's avatar
AndiRobinson
Iron Contributor
Aug 31, 2021

Problems accessing sites except in InPrivate mode

I started using Edge a couple of months ago and have recently discovered that there are a couple of websites that I can only access when in InPrivate mode. They are different types of sites:    - T...
Alexandra-R's avatar
Alexandra-R
Bronze Contributor
Aug 31, 2021

Hey there! 

 

Since you're seeing sites work in In Private but not in normal browsing, it's likely this is caused by an extension or a cookie/cache issue.

 

Do you happen to be running any extensions? Even if it seems like they wouldn't interfere with this, it's worth checking by disabling all extensions temporarily and visiting one of the sites in question. 

 

If that doesn't solve it, try clearing your cache/cookies and visiting the site again! (edge://settings/clearBrowserData in the address bar will bring you right there)

 

-

Alex Rowell (she/her)
Community Manager - Microsoft Edge
Join us on Twitter, or over on Reddit in r/MicrosoftEdge or r/edge

AndiRobinson's avatar
AndiRobinson
Iron Contributor
Aug 31, 2021
I had previously tried clearing my cache and cookies and that didn't work. I just turned off all my extensions and that didn't work. The only one I can't turn off is the McAfee security one. That is controlled by our company.
  • Alexandra-R's avatar
    Alexandra-R
    Bronze Contributor
    Aug 31, 2021
    Thanks for checking! Do you know, by chance, if other folks at your company also run into the same issue? Have you spoken to your company's IT about this?

    It's worth checking if you're getting a blocked cookies notification or any other feedback for the sites above. If you click the lock next to the address you can check what permissions are set or restricted for the sites. I'd also check if you're using strict tracking prevention at edge://settings/privacy. If so, try balanced and see if you're still hitting the error.
    • AndiRobinson's avatar
      AndiRobinson
      Iron Contributor
      Sep 07, 2021
      IT is my next stop. I figured I would ask the Edge experts first. Thanks!
      • NielArmstrong's avatar
        NielArmstrong
        Copper Contributor
        Apr 18, 2023

        AndiRobinson 

        I am in the process of suffering this exact issue.

        Please anyone dont start asking me to delete cache and cookies. (Sigh!) PHP gos way further than  deleted cache and cookies.

         

        I'm a technologist, pretty high profile, and the forums I create are varied and phpbb3 running obviously via a SQL back end database.

        Suddenly... for reasons I cannot fathom (and no changes have been made to systems this end)  SOME computers in our setup (not all therefore) suffer this...

         

        We can log into the php phpbb3 forum, start to make a post , cannot upload an image even though it says it has been uploaded , cannot thereafter upload another one whereas we should be able to, nothing appears when we preview the post it crashes with a simple http error window, the PLACE INLINE image button is missing.....

         

        This DOESNT happen when using a private window. Everything works fine.

         

        Using a normal window the failings happen.

         

        Across ALL browsers used on certain devices.

         

        My issue was initially it was the devices that failed the php processing.

         

        But after study it would seem something serverside sees something in these devices and refuses full php processing via normal browser windows.

         

        Since 1995 when I first started out programing I have never ever seen anything like this.

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