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PBoelens_23's avatar
PBoelens_23
Copper Contributor
Jan 26, 2023

Problem viewing PDF format (1.5) in application in Edge

Good morning,   The last few weeks we received several complaints from our customers about a blurry pdf format that we show in our application. Yet nothing's wrong when we use it in an other webbro...
Jeremiah-V's avatar
Jeremiah-V
Iron Contributor
Jan 31, 2023

Hello PBoelens_23,

 

Thank you for taking the time to report this. I’m hoping to gather some more information to share with our engineers.

 

Is this a PDF on Share point opened in MS Edge or is the PDF opened directly in Edge?

 

Do you have an example PDF you're comfortable sharing with us?

 

Your version number and enabled feature flags. To gather this info, enter edge://version/?show-variations-cmd in the address bar. Take a screenshot of the visible page, don’t worry about capturing all the Active Variations. MS Edge has a built-in capture tool, to open it, click on the ellipsis(…) top right > Select Web capture.

MichalMucha's avatar
MichalMucha
Copper Contributor
Jan 31, 2023

Jeremiah-V 

Hi Jeremiah 

In my case - please find attached. 

I cant provide you whole file but let me show you comparsion on how same file (opened from hard drive, locally) looks on thesame page in Adobe Acrobat or Edge.

 

  • Jeremiah-V's avatar
    Jeremiah-V
    Iron Contributor
    Feb 01, 2023

    MichalMucha 

    Thank you. If you don't mind, could you please post another image of your edge://version/?show-variations-cmd screen? The engineers are asking for your version number and enabled flags and the text in your image is too small for me to read. If you just capture everything above Active Variations that would be perfect. Again, thank you!