Forum Discussion
Poor text rendering in PDFs
utkangezer Thank you for reporting this to us, all of the detail is very helpful! I've passed this on to our PDF team to investigate further. In the meantime, they requested that you please submit diagnostic data (Shift+Alt+I) when you have a PDF open in the browser.
Fawkes (they/them)
Project & Community Manager - Microsoft Edge
Deleted Thank you for your help. I just have. There was no reference number to my submission, so I cannot provide any pointers to it to you.
I have yet another example, this time from a Microsoft Word generated PDF:
See that the bottom of each symbol is deformed.
I indeed am using Firefox now for working on Overleaf, and there the PDFs are rendered perfectly, as far as I can notice.
posinhaMicrosoft
utkangezer Thank you for contacting us about this issue. I work with the Microsoft Edge PDF team. It would help us a lot with reproducing and addressing the issue if you could provide us with the PDF file that is causing this issue (in case it does not hold any confidential information). We will ensure that the file will only be in the hands of the team members who need to look at it to resolve the issue.
posinha I am sorry for the (very) late reply; I once was receiving a lot of uninteresting replies to a post of mine, and then e-mail notifications for each. I thought that experience (uninteresting replies) as an example of this portal, and so I had disabled the notifications altogether. Back to the topic...
Of course, but I cannot share the document used for the screenshots in the original post. I can send you the aforementioned Microsoft Word generated, and Apple Keynote generated PDFs. I also have just reproduced this with another Latex generated PDF of mine, which I can share. Here's a screenshot of the latest incident:
Particularly great example, since all the lines containing the minus sign has been garbled out, making the fraction weird.
I couldn't find out how I can send the example documents to you only... The personal message feature doesn't support attachments. I will post them right here, although I would be happier if I hadn't have to share them this publicly.
Finally, and again; this happens in every PDF on all 3 of my machines, both Windows and Mac. Thus, I actually think that these PDFs I've shared have no use -- you may just use any other. It doesn't happen consistently, i.e. you most definitely will not see the problem occurring at the exact same lines. The document may turn out perfect, too, by chance. I once had to re-open a short (~2 page) document about 10 times to reproduce the issue, carefully examining it top-to-bottom each time. If you can never (seemingly, as you can never be sure) reproduce the problem on your end, then (maybe) it means this is due to a combination of parameters, and one that your machines don't satisfy, while mine do. Microsoft Edge is definitely a parameter -- it doesn't happen on my machines with Firefox, SumatraPDF (Windows), PDF Expert (Mac), etc.. I am very positive that this happens with Chrome, too (or at least was happening when I was using it). The second parameter might be the display scaling. Not using display scaling is not a solution. It would be very curious if you indeed cannot reproduce this. I am ready and willing to provide any system details that might be relevant, to pinpoint other parameters causing this.
I would also be interested in knowing the specs of a machine that never experiences this issue.
I still haven't enabled notifications. I apologize for any late replies,
Utkan