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Chris_Yerkey's avatar
Chris_Yerkey
Copper Contributor
Jan 18, 2023

Outlook opening Edge

Good morning,

One of my co-workers is currently experiencing an issue when starting Outlook for the first time in the morning. After a few seconds, Edge will open up and attempt to go to https://outlook.office.com, but it never loads. This started occurring a month ago. It appears to be related to having Outlook on the web disabled within Office365. With that setting enabled, Edge did not even attempt to load the website when Outlook was started. I don't want to leave that setting enabled, so has anyone else experience this and figured out how to fully resolve it?

 

I originally posted this question on the Microsoft Community, and they pointed me this direction.

  • Chris_Yerkey Try this:

    1. On the Edge sidebar, click the Settings icon (looks like a gear).
    2. In the Apps and notifications settings, click Outlook.
    3. In the section for “Automatically open Outlook email context in the side pane” section, turn off this option (slide the black dot in the icon on the right side to the left).
    4. Close Edge.
    5. Close and reopen Outlook 365.  The Edge window should no longer open.
      • Chris_Hollandsworth's avatar
        Chris_Hollandsworth
        Copper Contributor

        JTLECLAIR Make sure Outlook is set as your default email app in Control Panel.  You can find this under "Control Panel\All Control Panel Items\Default Programs", then click "Set your default programs".  Under Email, select Outlook from the choices. 

    • Sierra12's avatar
      Sierra12
      Copper Contributor
      Thanks Chris, this was driving me to distraction. I've no idea how I enabled it in the first place!
  • LaPeche's avatar
    LaPeche
    Copper Contributor
    Anyone knows which GPO value manages this setting please ?

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