Forum Discussion
MElkinsKG
May 17, 2022Copper Contributor
Opening a PDF in Edge returns error. Needs Adobe Reader 8 or greater.
I have a customer (large City) that has received a batch of PDFs from another gov agency. When they try to open the document from MS Teams or Edge, they get the following: "The document you are try...
Reza_Ameri
May 17, 2022Silver Contributor
In this case, I advise you to report it using the feedback option in Microsoft Edge.
Take a look at:
https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-to-report-a-feedbackbug-to-microsoft-edges/20cc8eb5-11bb-43b6-95d1-e004d41ef876
Since this is a government document, I advise you to create a dummy document without any data and see if you are able to reproduce this issue. If yes, submit the PDF you created so the Microsoft Edge team could reproduce the issue.
Take a look at:
https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-to-report-a-feedbackbug-to-microsoft-edges/20cc8eb5-11bb-43b6-95d1-e004d41ef876
Since this is a government document, I advise you to create a dummy document without any data and see if you are able to reproduce this issue. If yes, submit the PDF you created so the Microsoft Edge team could reproduce the issue.