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VincentMT's avatar
VincentMT
Copper Contributor
Jun 19, 2026

Onedrive shortcuts in explorer not working (2 accounts)

Hi,

yesterday I reinstalled Windows 11.  I had 2 onedrive accounts linked to my PC: my personal one and the one from my work.
Both onedrives synced fine.
All of a sudden, the 2 shortcuts in Windows Explorer no longer work: if you click on them , nothing happens.

I found many topics online, I was hoping this bug would be fixed by now.  So how can it be fixed, with an official Microsoft solution (preferrably not with any vague registry changes)?

I already
-reset onedrive
-reinstalled onedrive
-unlinked both accouts + relinked both accounts: the icons disappear, and reappear, but they still don't work. 

Thanks.

2 Replies

  • DanielGaertner's avatar
    DanielGaertner
    Occasional Reader
    Jun 22, 2026

    I have the same issue, reinstalled the OneDrive client but still if you click on the icon or want to expand the OneDrive folder nothing happens. I even tried the regedit editing solution I found online but did not help.

    Hopefully Microsoft addresses this, because we have a few users who just click on the OneDrive folder and expect it to open.

  • VincentMT's avatar
    VincentMT
    Copper Contributor
    Jun 22, 2026

    **UPDATE**

     

    I reinstallated Windows (clean install);

    I only added 1 Ondedrive account (the one from my company);

    All was fine, and now, 4 hours later, once again the shortcut in Windows Explorer does not work anymore.

     

     

    This means the problem has nothing to do with having >1 account linked in Onedrive.

     

    Windows Version: Version 25H2 (OS Build 26200.8653)