Forum Discussion
Old Edge works but new edge does not
Hello, I am attempting to figure out why new edge will not work when I download it. When I download it and open it, I get error loading page. When I uninstall the new edge and open the old edge, no...
PKeller80 Thanks for reaching out! As DugTan mentioned, it seems like the root is that one of your software programs is out of date. (It could be Symantec, it could be something else.)
We appreciate your troubleshooting work, TheShaunSaw. Just a friendly reminder for everyone that Microsoft asks that you only download its products directly from us and not a third-party site, which ensures your security. You can download our three preview channels here, and/or the stable version of MSFT Edge here.
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge
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Microsoft Update Catlog is Microsoft's own website but as you told right right now, I will take care in the future that if anything happens, I will only recommend users to download from the it from the official Microsoft Edge website.
TheShaunSaw You're right, my apologies for the confusion with my original message! But yes, those other two download pages are generally the best sources. Thanks 🙂
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge
