Forum Discussion
Old Edge works but new edge does not
Hi there, you are welcome to the Microsoft Edge Insider Community Hub!
Can you please give more information about your problem like what happens and when it happens. It will be also good to see if you add screenshots about the problem.
I would also recommend you to send feedback about this bug through the in-app feedback tool in Microsoft Edge (Alt+Shift+I) with the diagnostics attached to help the Microsoft Edge dev team to resolve your issue as soon as possible.
I can not send a feedback because of this error.
That is right after a new install of the new Edge.
- TheShaunSawAug 18, 2020Silver Contributor
Please follow the steps as shown in the picture below to open and send feedback from Microsoft Edge Chromium.
Also tagging Deleted and MissyQ, our Community Managers to further look into this issue.
- PKeller80Aug 18, 2020Brass Contributor
I did do that and nothing pops up. I tried it on my PC and a pop window came up. I can not even access edge://settings.
- TheShaunSawAug 18, 2020Silver Contributor
Was your windows popup like this one:
If yes, please send feedback from there by typing your issue in the big text box given.
I may recommend you to uninstall the new Edge and download the new Edge from http://www.catalog.update.microsoft.com/Search.aspx?q=edge%2084 and then install it. Please find the newest Edge version (on the first page, no need to go to later pages) by searching for by your CPU architecture and the stable channel.
Let's hope for this issue to get fixed as soon as possible.