Forum Discussion
New Way to Submit Feedback in Microsoft Edge
I agree both of you.
We need a new, genuin, easy to use and, most important, trackable way to submit feedback/issues.
And yes, Feedback Hub won't be a suitable solution.
What we really miss and need is a Public Issue Tracker like https://bugs.chromium.org/
Well, although it's not capable to collect and send telemetric data, it works. I reported lots of issues within the last years there, and every one either got solved or at least explained why it's not possible to implement or has to be abandoned.
Plus it helps to stay update on the staus of bug resolving and prevent multiple feedbacks on the same issue.
So please upvote the Public Issue Tracker in the January survey: https://go.microsoft.com/fwlink/?linkid=2116592
Thanks
not publicly, but privately, using Emails.
there is no reason for it to be public. in fact, developers want to see how many people submit the same feedback (problem or suggestion) to decide whether a feature is popular enough to be implemented, and in case of a problem, more data of the similar problem/bug will help them find and fix the problem faster and easier.
HotCakeXas you mention using the current methods, you will receive email and response. Actually such method is good for general public where we send few feedback and see they are work. But if you are active feedback sender, you will have to search through your email with tons of feedback.
For example, I also shared some feedback in this forum and because there were reply from others who shared their opinions (it is hard for me to find what is status of feedback and I need to browse through to find out official reply from Microsoft team. However, platforms like Feedback Hub or uservoice has ability to merge feedback , upvote and we see status like under consideration, implemented ,etc. Microsoft has such thing internally but we need also professional view , so if I want to say how many feedback and bug I sent to Microsoft Edge team and what are their status , I am unable to do it easily using Feedback option in Microsoft Edge and this forum and I need to search through this forum and my email.
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Reza_Ameri-Archived wrote:HotCakeXas you mention using the current methods, you will receive email and response. Actually such method is good for general public where we send few feedback and see they are work. But if you are active feedback sender, you will have to search through your email with tons of feedback.
For example, I also shared some feedback in this forum and because there were reply from others who shared their opinions (it is hard for me to find what is status of feedback and I need to browse through to find out official reply from Microsoft team. However, platforms like Feedback Hub or uservoice has ability to merge feedback , upvote and we see status like under consideration, implemented ,etc. Microsoft has such thing internally but we need also professional view , so if I want to say how many feedback and bug I sent to Microsoft Edge team and what are their status , I am unable to do it easily using Feedback option in Microsoft Edge and this forum and I need to search through this forum and my email.
a bug tracker would need a search too. there would be thousands of feedbacks, you won't be seeing all of them in the home page.
it will be same as Email and Community. actually communities like this is more user friendly, there are tags, advanced search functions and direct interaction with developers.
HotCakeX, let me explain what I mean in details. So let say what I want and I have seen in other bug and feedback tracker, I could login and submit feedback and also search through feedback of others. Then when I login, I will see list of my feedbacks and status and if they are similarity, I see it has been merge and its status.
For some users, they might not want to track specific feedback but for other like myself, it is important to track feedback. This discussion forum is good for discussion but is not very productive to track feedback and we don't have thing like login and see list of feedback. There are list of discussions which might not directly point to feedback.
HotCakeX I think some feedback would get more support if other people realise that it would indeed be a good idea. For example I suggested to have install as an app to be able to handle tabs on its own. As it is if you click on a link that needs to open additional tabs it open inside Edge instead of the webapp. Most people may not even realise they can use installed as an app, and perhaps how good it would be to have tabs in them as well
A topic for that would also educate people in my opinion 🙂
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AlexB wrote:HotCakeX I think some feedback would get more support if other people realise that it would indeed be a good idea. For example I suggested to have install as an app to be able to handle tabs on its own. As it is if you click on a link that needs to open additional tabs it open inside Edge instead of the webapp. Most people may not even realise they can use installed as an app, and perhaps how good it would be to have tabs in them as well
A topic for that would also educate people in my opinion 🙂
sure, you can create a topic on the community and people will see it. search engines also index the posts in this community too so more chance for users to view it. there is no limitation in it.
more people will view it, the post will get many likes, developers will see it and index it internally. people will also send it as feedbacks through browser feedback button, trough online form and by commenting on the post and that's it 🙂
That's what we've been doing for 1 year now
