Forum Discussion
Netflix
candleguyIt might be the antivirus.I have the same problem in my desktop(I have Bitdefender total security),in my laptop(I have windows defender)I don't have any problem with Netflix.
iraklis70
"It might be the antivirus.I have the same problem in my desktop(I have Bitdefender total security),in my laptop (I have windows defender) I don't have any problem with Netflix."
Ah ha, you're, very, right! That may well be the culprit, the cause. Wouldn't be the 1st time. It's quick & easy to test the possibility! And, probably worth the wee time & effort.
And Windows Security is a fine choice, anyway, in general.
Cheers,
DrewIts must be something wrong on your side, because I use Microsoft Edge Canary 75.0.134.0. And I have no problem to watch on netflix on my Desktop, and I use only Microsoft Defender on my computer. As other wrote in this, maybe you have something who is blocking Netflix, like Antivirus . Did you have this problem on older version?
iraklis70 "It might be the antivirus.I have the same problem in my desktop(I have Bitdefender total security),in my laptop (I have windows defender) I don't have any problem with Netflix."
Assuming that you are using the same Edge Chromium build on both desktop and laptop, Bitdefender (or a setting within Bitdefender) sounds like the likely culprit.
Other possibilities to think about are (1) whether Netflix worked on your desktop with earlier Canary builds, but stopped working when you upgraded to Version 75.0.134.0, (2) whether you made any other changes in the Canary configuration (added extensions, changed settings) between the last time Netflix worked properly on your desktop and the time when it broke, and (3) other differences (Windows configuration, installed browser extensions and so on) between your desktop and laptop computers.
A resource that I didn't think you mention yesterday might be of some help to you. If you look at the Discussion top page, you'll see a "Get Support" link on the right side. When you click on that link, you'll see a "Contact Support" link. I haven't used it, but I remember Elliot Kirk mentioning it as an option.
Troubleshooting is always a pain, but you'll get to the bottom of it sooner or later. When I'm troubleshooting, I work my way through the process, and half the time when I figure it out, I think "Duh, why didn't I think of that earlier?" Good luck to you.
When you do figure it out, please post the solution so that anyone else encountering the issue or a similar issue will have the benefit of your experience.
A quick apology to you both. In my response above, I didn't notice that it was iraklis70 who wrote about Bitdefender, and my response was written as if candleguy had written about Bitdefender.
I hadn't thought about AV issues in my first response, because I use Windows Defender across the board, but if candleguy is using a third-party AV, it might well be the culprit. The tech boards are full of discussions about AV issues locking down computers in ways that interfere with this or that website. iraklis70 may have nailed it. If you are running a third-party AV, candleguy I'd look first at firewall settings.
