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jenabaivab's avatar
jenabaivab
Copper Contributor
May 28, 2020

Netflix playback Resume Stutter

Hello!

 

Every time I pause a video on netflix and move to another tab or another windows, the video stutters on resuming playback. It lags, goes pitch dark for a second, then the video is resumed. 
I have seen this bug since very early versions but it still hasn't been fixed. After today's dev build update, I thought maybe I should ask for a solution or maybe it's just me and my friend with this issue.

2 Replies

  • Netzcarlos's avatar
    Netzcarlos
    Copper Contributor

    April 14th, 2025, and I have the same problem, on a high-end pc, the problems seem to be Netflix, with the only difference that I don't even have to leave the tab, it will always take anywhere from 3-7 seconds to resume play after I have paused, and pressed Play again. This only happens with Netflix...

  • jenabaivab We appreciate you reaching out and letting us know. A couple of questions for you:

     

    1. Does this same behavior happen on any https://www.microsoftedgeinsider.com/en-us/download?
    2. Are you trying to use Netflix in 4K or with PlayReady DRM?
    3. Have you tried turning the hardware accelerator off?
    4. If you haven't yet, can you and your friend please submit detailed feedback and diagnostic data through the browser? (Shift+Alt+I)

     

    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge