Forum Discussion
Rohit Yadav
Aug 31, 2020Bronze Contributor
Netflix playback errors
Hi there, Playback on Netflix is failing with error D7353-5101. All media flags are set to their default values. Canary Build 87.0.626.0 Screenshot for reference:
Deleted
Sep 04, 2020Rohit Yadav Thank you for reporting that. I'm not seeing a screenshot; can you please try reattaching it? To confirm, do you have the hardware accelerator turned on or off? And if you haven't yet, can you please send diagnostics for this through the browser?
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge
- Rohit YadavSep 04, 2020Bronze Contributor
Oops, sorry for the inconvenience Deleted. Here is the screenshot of the error:
- DeletedSep 04, 2020
Rohit Yadav Thanks, Rohit! And to confirm, do you have the hardware accelerator toggled on or off? (You can check that here: edge://settings/system)
Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge- Rohit YadavSep 04, 2020Bronze Contributor
Yes, Hardware Acceleration is turned on.