Forum Discussion

ms4132's avatar
ms4132
Steel Contributor
May 31, 2019

Netflix Black (no Video) in Canary, ok in Dev

On Canary 76.0.175.0 (and 174) when I play a show on Netflix, I get a black screen. Subtitles and header information show up, but no video. I have tried several shows.I have the same issue in a new Incognito window.

 

Dev 76.0.172.0 shows the video correctly.

 

If I bring up the controls, the frame previews along the timeline show up correctly, but moving to a different spot on the timeline still has black video.

 

I have also submitted this via the smiley.

4 Replies

  • Deleted's avatar
    Deleted
    Not applicable

    Hims4132 

     

    For Netflix, your browser must supports HTML5 to ensure your computer is optimized for the web player.

     

    Please check HTML5 on your Chrome Canary.

     

    Thank you

    Dav,

    • ms4132's avatar
      ms4132
      Steel Contributor

      Deleted Thanks for the suggestion. Other video sites that use HTML5 work correctly.

      • BumSkull's avatar
        BumSkull
        Iron Contributor

        ms4132 

         

        I also have this issue with Canary Version 76.0.175.0 but not with Dev Version 76.0.172.0.  Verified that HTML5 works in both using https://www.w3schools.com/html/html5_video.asp